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Service Technician (Paris, TN)

Job Summary: Perform equipment installations and service maintenance to Four Seasons’ customer base in accordance with company sales and profitability goals.

Skills/Qualifications:

  • High School diploma or GED
  • Experience with mechanical and/or electrical troubleshooting
  • Good oral and written communication skills
  • Willingness to travel—including overnight travel—during workweek and occasional weekends.
  • Valid Driver’s License with ability to obtain required Class F endorsement
  • Electronics troubleshooting with ability to read blueprint and schematic drawings
  • Basic computer skills.  Experience with AS400 operating system is desirable.

Job Duties:

  • Serves new and existing accounts by analyzing work orders, planning travel schedule, installing equipment according to manufacturer specifications, conducting tests, and ensuring customer equipment is performing at optimum level.
  • Coordinates repairs and parts requirements with parts department and manages inventory.
  • Works collaboratively with various departments within company.
  • Maintains cleanliness and routine maintenance of service vehicles and tools.
  • Documents service and installation actions by completing forms, reports, logs, and records.
  • Maintains customer confidence by keeping service and other customer-specific information confidential.
  • Expands job knowledge by participating in educational opportunities and staying abreast of industry trends via professional publications. 
  • Participates in required trainings, whether in-house or outside of company.
  • May perform general maintenance of buildings and parking lots such as painting, replacing light fixtures, sweeping, ice removal, and other as needed.

Dress Code: Company-provided FS polo or t-shirt must be worn when visiting customer locations.  All dress must be clean and free from tears and holes.  Shorts in modest length are acceptable.

Work Environment: The Service Technician may drive and/or ride up to 10 hours in a 24-hour period in company vehicles and be exposed to varying climates.  May work in cramped/confined spaces.  This role routinely uses standard office equipment, such as computers, phones, photocopiers, and fax machines.

Physical Demands: Visual acuity, speech, hearing, and hand and eye coordination required.  Subject to long periods of sitting.  Must be able to lift and carry up to 100 lbs., push/pull up to 300 lbs., bend, stoop, kneel, crawl, twist, reach and climb.

Requirements: All applicants must email their resume to careers@fstanning.com for initial consideration.  Please include the position you are applyng for in the subject line of the email.  Qualified candidates will be contacted to continue the process, including the potential of an onsite interview.

Equal Opportunity Employer: Four Seasons Sales & Service, Inc. provides equal employment opportunity to all employees and applicants free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state, or federal law.